Privacy Policy

1. Introduction

Yertas Pty Ltd (ABN 95 695 831 157 / ACN 695 831 157) ("Yertas", "we", "us", "our") is committed to protecting the privacy of personal information we collect. This Privacy Policy sets out how we collect, hold, use, and disclose personal information in accordance with the Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs") contained in the Privacy Act.

By accessing our website at yertas.online or engaging our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

2. Australian Privacy Principles (APPs)

Yertas Pty Ltd is bound by the Australian Privacy Principles set out in Schedule 1 of the Privacy Act 1988 (Cth). The APPs regulate how organisations collect, use, disclose, store, and provide access to personal information. We are committed to full compliance with all 13 APPs.

For more information about the APPs, you may visit the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

3. What Personal Information We Collect

Yertas Pty Ltd may collect the following types of personal information:

• Full name, title, and position
• Email address and telephone number
• Postal and business address
• Company or organisation name and ABN/ACN
• Information provided through our contact form, email correspondence, or telephone calls
• Website usage data, including IP address, browser type, pages visited, and access times
• Any other information you voluntarily provide to us in the course of engaging our services

We do not collect sensitive information (as defined in the Privacy Act 1988) unless required by law or with your explicit consent.

4. How We Collect Personal Information

Yertas Pty Ltd collects personal information in the following ways:

• Directly from you: When you contact us via our website (yertas.online), email (owner@yertas.online), telephone, or in person
• Through our website: When you submit forms, subscribe to communications, or browse our website
• From third parties: In some cases, we may receive personal information from referral partners, business associates, or publicly available sources
• Automatically: Through cookies, analytics tools, and server logs when you visit our website

In accordance with APP 3, we only collect personal information that is reasonably necessary for our business functions and activities.

5. How We Use Personal Information

Yertas Pty Ltd uses personal information for the following purposes:

• To provide, manage, and deliver our consulting and advisory services
• To respond to your enquiries and communicate with you
• To send you information about our services that may be relevant to you (with your consent)
• To improve our website, services, and client experience
• To comply with legal obligations and regulatory requirements
• To manage our internal business operations
• For any other purpose for which you have given your consent

In accordance with APP 6, we will not use your personal information for a purpose other than the primary purpose for which it was collected, unless a permitted exception applies.

6. Disclosure of Personal Information

Yertas Pty Ltd may disclose your personal information to:

• Our employees, contractors, and service providers who assist us in operating our business
• Professional advisors, including lawyers, accountants, and auditors
• Government agencies and regulatory bodies, where required by law
• Third parties with your consent

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6.1 Overseas Disclosure

In accordance with APP 8, Yertas Pty Ltd will take reasonable steps to ensure that any overseas recipients of your personal information comply with the APPs. If we transfer personal information overseas, we will notify you and ensure appropriate safeguards are in place. As at the date of this policy, we do not routinely disclose personal information to overseas recipients.

7. Storage and Security of Personal Information

In accordance with APP 11, Yertas Pty Ltd takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Our security measures include:

• Secure storage of electronic records with access controls
• Use of encryption for data in transit (SSL/TLS)
• Regular review and update of our security practices
• Restricting access to personal information to authorised personnel only
• Secure disposal of personal information when no longer needed

We will retain your personal information only for as long as it is needed for the purposes for which it was collected, or as required by law.

8. Cookies and Website Analytics

Our website at yertas.online may use cookies and similar technologies to enhance your experience and collect usage data. Cookies are small text files stored on your device that help us understand how visitors use our website.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

We may use third-party analytics services (such as Google Analytics) to collect and analyse website usage data. This data is anonymised and used solely to improve our website and services.

9. Access and Correction

In accordance with APPs 12 and 13, you have the right to:

• Access the personal information Yertas Pty Ltd holds about you
• Request correction of any personal information that is inaccurate, out-of-date, incomplete, irrelevant, or misleading

To make an access or correction request, please contact us at:

• Email: owner@yertas.online
• Post: Yertas Pty Ltd, VIC 3048, Australia

We will respond to your request within a reasonable period (generally within 30 days). We may need to verify your identity before providing access. In certain circumstances, we may refuse access or correction as permitted under the Privacy Act 1988, and we will provide you with written reasons for any refusal.

10. Complaints

If you believe that Yertas Pty Ltd has breached your privacy or the Australian Privacy Principles, you may lodge a complaint by contacting us at:

• Email: owner@yertas.online
• Post: Yertas Pty Ltd, VIC 3048, Australia

We will acknowledge your complaint within 7 business days and aim to resolve it within 30 business days. We will investigate all complaints and provide you with a written response.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992
• Post: Office of the Australian Information Commissioner, GPO Box 5218, Sydney NSW 2001

11. Notifiable Data Breaches Scheme

Yertas Pty Ltd complies with the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act 1988. If we become aware of a data breach that is likely to result in serious harm to any individual whose personal information is involved, we will:

• Take reasonable steps to contain the breach and mitigate any harm
• Assess the breach to determine if it is an eligible data breach
• Notify the OAIC and affected individuals as soon as practicable

12. Direct Marketing

In accordance with APP 7, Yertas Pty Ltd will only use your personal information for direct marketing purposes where:

• You have consented to receive marketing communications from us, or
• It is within your reasonable expectations given the nature of your relationship with us

You may opt out of receiving marketing communications at any time by contacting us at owner@yertas.online or using the unsubscribe mechanism in any marketing email.

13. Anonymity and Pseudonymity

In accordance with APP 2, where it is lawful and practicable, you have the option of not identifying yourself or using a pseudonym when dealing with Yertas Pty Ltd. However, in many cases, we may not be able to provide our services if you do not identify yourself.

14. Changes to This Privacy Policy

Yertas Pty Ltd may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on our website at yertas.online. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or how Yertas Pty Ltd handles your personal information, please contact us:

• Company: Yertas Pty Ltd
• ABN: 95 695 831 157
• ACN: 695 831 157
• Email: owner@yertas.online
• Address: VIC 3048, Australia
• Website: yertas.online